Privacy Policy
At Murugan Idli Online, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this carefully to understand our practices regarding your information.
Information We Collect
We collect information to provide a better shopping experience and to improve our services. This includes:
- Personal Information
- Name, email address, phone number, and shipping address.
- Payment information (processed securely through third-party payment gateways).
- Non-Personal Information
- Browser type, IP address, and device information.
- Cookies and tracking technologies for website optimization.
- Transactional Data
- Details of purchases, including product preferences, transaction history, and feedback.
How We Use Your Information
We use your information for the following purposes:
- Order Fulfilment: To process and deliver your orders, including notifications regarding order status.
- Customer Support: To respond to enquiries, provide assistance, and manage returns/exchanges.
- Marketing & Promotions: To send newsletters, special offers, or updates with your consent.
- Website Improvement: To monitor usage patterns and improve website functionality and user experience.
- Legal Compliance: To comply with applicable laws and regulations.
Information Sharing
We value your trust and ensure your data is not shared with third parties for marketing purposes without your consent. We may share your information with:
- Service Providers: Logistics partners, payment gateways, and email marketing platforms essential to delivering our services.
- Legal Authorities: If required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
Data Security
We use industry-standard measures to safeguard your data, including secure servers, encryption, and regular audits. However, no online platform is 100% secure, and we encourage you to protect your account credentials.
Cookies Policy
We use cookies to enhance your browsing experience. Cookies help us:
- Understand user preferences.
- Track website analytics.
- Provide personalized product recommendations.
Your Rights
As a customer, you have the right to:
- Access and review the personal data we store.
- Request corrections or deletions of your information.
- Opt-out of receiving promotional communications.
To exercise these rights, contact us at customercare@muruganidlionline.com.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Updates to Privacy Poh5cy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and significant updates will be communicated to you.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email:customercare@muruganidlionline.com
Customer Care:+91 95001 11740
This Privacy Policy is designed to build trust with our customers and ensure compliance with global data protection standards like GDPR (General Data Protection Regulation) and CCPA (Central Consumer Protection Authority).